Global ride-hailing company, Uber, has announced the shutdown of its operations in Nigeria after 12 years in the country.
Uber said its Nigerian operations would officially end on September 2, 2026, bringing to an end its presence in a market where it launched in Lagos in 2014.
The company disclosed the decision in a statement issued on Wednesday, describing the move as a difficult decision reached after a thorough review of its business.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.
Uber thanked Nigerians for using its platform over the years, acknowledging the role its service played in the daily routines of commuters across the country.
The company said its platform connected users with independent transportation providers for various activities, including daily commuting, visiting family and exploring cities.
“We know this may cause disruption to your routine, and we sincerely apologize for the inconvenience,” Uber said.
The company added that its Help Centre would remain available until September 23 to assist customers with final account-related enquiries following the shutdown.
Uber’s exit comes after years of operational challenges, including disagreements with drivers over fares, commission rates and working conditions.
Drivers staged protests against the company in 2017, 2023 and 2025, with concerns over earnings and the terms governing their relationship with the ride-hailing platform among the issues raised.
Uber, which launched globally in 2009, expanded rapidly across international markets before entering Nigeria, with Lagos serving as its first major operational base in the country in 2014.
Its departure marks the end of more than a decade of ride-hailing operations in Nigeria and is expected to affect passengers who relied on the platform for transportation, as well as drivers who used the service as a source of income.
The company has previously withdrawn from several markets across Asia and Africa as it adjusted its international operations.
Uber said Nigerians would continue to have access to its support channels until September 23 for any outstanding issues following the shutdown.
“Thank you for welcoming us into your city,” the company added.
