A viral claim that fintech company OPay would shut down its operations indefinitely from September 1, 2026, has been debunked after the X user who circulated the information deleted the post and issued a public apology.
The user, identified on X as Cute Hafserh (@haifah_er_abba), had earlier alleged that OPay would go on an indefinite break from September 1.
The claim quickly spread across social media, triggering concern among customers who depend on the platform for money transfers, payments and wallet services.
X User Admits Claim Was False
In a follow-up post on Monday, Hafserh admitted that the information was false and misleading.
She explained that the claim had been circulating for days before she shared it on her X account, but later discovered that it was untrue.
“Earlier yesterday I shared a post on my X page about OPay going on an indefinite break starting from 1st September 2026 which had been circulating for days before I shared it on my account @haifah_er_abba,” she wrote.
“I have come to the notice that it was false and misleading information. I have taken down my post. @OPay_NG operations are normal and there is no break or shutdown,” she stated.
She also apologised for reposting the misleading information and any inconvenience it may have caused.
“I sincerely apologise for any inconvenience and reposting misleading information. Thank you for your understanding,” she added.
OPay Demands Retraction
The apology came after OPay publicly demanded that the user delete the publication, retract the claim and issue an unreserved apology.
The company described the rumour as “false, malicious, libellous and defamatory” and warned that it would take legal action if the post was not removed.
OPay reassured customers that its services remain fully operational and that there is no plan for a shutdown or service break.
The incident highlights the potential consequences of misinformation on social media, particularly when claims concern financial services used by millions of people.
False reports about the availability of payment platforms can create unnecessary panic and potentially disrupt customers’ financial activities.
Following the deletion of the post and the public apology, OPay said it was working with relevant authorities to curb the spread of fake news targeting digital financial platforms.
The company advised customers to rely on its official channels for accurate information about its operations and services.
